Once you sign up for any of our maintenance plans, We will send you a welcome email with the details about how to securely send us your login credentials.
Once you send the login details for your WordPress dashboard and hosting provider, we’ll have your plan fully implemented within 24 hours.

We can manage all your WordPress websites. Since each WordPress maintenance plan subscription covers only one website, You can place multiple orders for multiple sites. However, if you want to manage all of them under one plan, you can contact our customer support team, and we would love to offer you a bulk site subscription plan along with some additional discount if you have more than three websites.

Of course, We manage multisite networks. However, we consider each site on a multisite network as one unit, so if you have three websites in your multisite network, you’ll need three WordPress maintenance subscriptions for them. In case you want to manage your entire network under one plan, please contact our customer support, and we can offer you a custom maintenance plan.

Yes, we do that. We manage both production and staging sites under our Professional WordPress Maintenance Plan. If your website has advanced functionality, we’ll apply all plugin, theme, and core file updates on your staging site first. Once everything is updated and approved by you, we’ll push those changes to your live site to avoid any downtime.

Content Update feature includes content edits on any page/post, media replacement, plugin setting changes, banner updates, CSS adjustment, page formatting, etc. We also offer blog post formatting if you want us to manage your blog post content. You can send us the doc file with your blog content and images; we will reformat it and post it on your website’s blog section.

Content edits don’t include custom development like plugin modifications, template modifications, or anything that involves custom coding. We offer custom pricing for such kinds of tasks. You can contact our customer support if you need any custom development done on your website.

Unfortunately No. We are a tech support company, so we focus on technical support only. However, we work alongside your SEO team to implement some typical technical tasks related to SEO like adding metadata, title update, adding meta description, etc

Our team will contact you for the details. You will receive an email from info@ainygo.com. Go to 1ty.me to generate a self-destructing link containing login credentials for your WordPress dashboard and your hosting provider. Send that link to us by replying to that email.