Cookie Policy
This policy explains how Ainygo Technologies uses cookies and similar technologies, what each type does, and how you stay in control. You choose what to allow, and non-essential cookies load only after you consent.
1What cookies are
Cookies are small text files a website stores on your device. Similar technologies include local storage and pixels. They help a site remember your choices, keep it working, and understand how it is used. Cookies cannot run programs or carry viruses, and we do not use them to collect more than is described here.
2How we use cookies
We use cookies to keep the site working, to remember your privacy choices, to understand traffic, and to measure our marketing. When you first visit, our cookie banner asks what you want to allow. Until you accept, analytics and marketing technologies run in a privacy-friendly consent mode that does not set non-essential cookies. You can change your choice at any time using the "Cookie preferences" link in the footer.
3Categories of cookies we use
Strictly necessary
Required for the site to function and to remember your consent choices. These are always on and do not need consent.
Analytics
Help us understand how visitors use the site so we can improve it, for example which pages are popular. These load only with your consent.
Marketing
Help us measure and improve our advertising, for example understanding which campaigns lead to enquiries. These load only with your consent.
4Technologies we use
| Name / provider | Category | Purpose | Typical duration |
|---|---|---|---|
| ainygo_consent_v1 (us) | Necessary | Remembers your cookie choices so we don't ask again. | Up to 12 months |
| ainygo_cid (us) | Necessary | A random, non-identifying id used only to log your consent. | Up to 12 months |
| Session cookie (us) | Necessary | Keeps you signed in to the client or admin portal. | Session |
| Google Analytics 4 / Tag Manager | Analytics | Measures traffic and how the site is used. Consent-gated. | Up to 24 months |
| Google Ads | Marketing | Measures advertising performance. Consent-gated. | Up to 24 months |
| Zoho | Functional | Powers live chat / support when you open it. | Per Zoho |
| reCAPTCHA (Google) | Necessary | Protects our forms from spam and abuse, where enabled. | Per Google |
Analytics and marketing technologies are set by third parties under their own privacy policies and load only with your consent. See our full list of sub-processors.
5Consent mode
We use Google Consent Mode. Before you make a choice, our tags load in a restricted state that does not store analytics or advertising cookies. When you accept, the tags update to their full behaviour. When you decline, they remain restricted. This lets us respect your choice while still keeping the site secure and functional.
6Managing your choices
You are in control:
- Use the cookie banner, or the "Cookie preferences" link in the footer, to accept, decline or customise categories at any time.
- Most browsers let you block or delete cookies in their settings. Blocking strictly necessary cookies may stop parts of the site working.
- You can opt out of Google Analytics across sites using Google's browser add-on.
7Changes and contact
We may update this Cookie Policy as our tools change, and will post updates here with a new "last updated" date. For questions, email legal@ainygo.com. See also our Privacy Policy.